TRUE SOUTH
RENTALS
FAQ
Some of the most commonly asked questions to make your search easier.
Residents
Are pets allowed?
Many of our homes are pet friendly with a non-refundable pet fee. The details can vary, so we conveniently include those details in the property description. If you are unsure, don't hesitate to give our office a call!
How do I apply?
Our available listings all have an "Apply Now" button for your convenience. If you want to submit a general application, just fill out our contact form and we will walk you through the entire process.
How much is due?
At a minimum, a security deposit will be due. The amount is dependent on your credit application and the final total due may include applicable rent payment and/or pet fees.
Owners
How far in advance should I list my property?
We can advertise your home as early as you are comfortable with, but generally suggest marketing 60 days prior to your desired move out date. Once the home is listed online, we will install a sign in the yard and begin coordinating in-person tours.
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How much do you charge to rent my property?
Our management fees are a percentage of the monthly rent you receive. This means you will not be charged while your home is vacant and you will not charged if your tenant fails to pay rent.
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What should I do to prepare my home for renting?
Presenting your home in the best condition will get you the best rental price possible. It is always a good rule of thumb to make sure that everything in the home is functioning properly and that you take care of any overdue cleaning of the interior and exterior. We will also visit your home and let you know what items we think need special attention.
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Will I be notified if my property needs repairs?
Every time a repair is requested at your property you will receive an email notification. You will also have 24/7 access to an online Owner Portal that will allow you to look at any details of the repairs and view a copy of the final invoice. Repair costs can be paid separately via owner contributions or you can have the costs deducted from the following month's rent.
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